Return & Refund Policy

Thank you for shopping at LaBubu Pop! Your satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.

🛍️ Returns

We accept returns within 14 days of receiving your order. To be eligible for a return, your item must:

• Be unused and in the same condition you received it
• Be in its original packaging
• Include the receipt or proof of purchase

⚠️ Items that are damaged due to misuse, used, or returned without original packaging are not eligible for a refund.

📦 Return Process

To start a return, please contact us at:
📧 info@labubupopofficial.com
📞 +1 (800) 295-5939

We will provide instructions and the return address.
You are responsible for return shipping costs unless the item was defective or sent in error.

📍 Return Address:
71-75 Shelton Street,
Covent Garden, London,
WC2H 9JQ, UNITED KINGDOM

💸 Refunds

Once we receive your return and inspect the item, we will notify you of the status of your refund. If approved:

• Refunds will be processed to your original payment method.
• It may take 5–10 business days for the refund to appear depending on your bank or credit card provider.

🔄 Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us.

❌ Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Sale or clearance items
• Personalized or custom items

💬 Contact Us

If you have any questions about our return and refund policy, feel free to reach out:

📧 info@labubupopofficial.com
📞 +1 (800) 295-5939